FAQs
How long until my order is shipped?
Generally it takes 1-2 days for us to fulfill your order. Order fulfillment may take longer during busy periods.
Where can I compost the cozy alley packaging?
Here is a link for where to find compost locations across the USA.
Which countries do you ship to?
Currently we're only shipping to North America, however we have plans to expand soon.
Is my credit card and personal information safe and secure?
Yes. We've taken steps to ensure all information collected on our website is stored securely, away from unauthorized access.
Where can I find your Privacy Policy?
Please follow the links to our privacy policy page.
Am I able to return or exchange an item?
Yes. You are eligible to return/exchange items within 30 days from purchase date. Item must be in new/unworn condition. Please follow the links to our Returns page.
How do I return an item?
Please follow the links to our Returns page.
Are gift cards available for cozy alley?
Yes. We have gift cards available for a range of values. Link here.